From experience and feedback, we understood that customers do have consideration for their phone bills when it comes to tele renewal.
Most of HOI’s customers opt to proceed with online renewal as it is a cost and time-saving option.
To that, we bring our call centre near you!
You can now dial in to any of our branches and connect yourself straight to our call centre.
The smart system will automatically detect if our renewal call centre is in operation.
Example: Customers from Johor can call to Johor local number 072070017 yet renewing their policy with our contact person in Cyberjaya!
Same goes for Perak and other branches.
Thus the excitement of sharing this good news of what this upgrade brings, we have yet to complete configuring all branch.
Be kept updated:
Visit our new blog on our website: https://www.hoi.my/cms/news-blog/
Check for HOI’s branches near you: https://www.hoi.my/cms/branch/
Read more: Business Digitalisation by TM Berhad