Accepted Payment Methods

However you like to pay, HOI has you covered. Choose the option that fits how you manage your money.

JomPAY

Remember one number: 11999, HOI's JomPAY Biller Code.

How JomPAY works →

Frequently asked questions

Paying HOI

Yes. All payments are processed through secure, encrypted payment gateways used by major Malaysian banks and merchants. HOI never stores your full card details. Every transaction is verified by your bank via 3D Secure or a TAC code before it's confirmed.

Yes. The moment your payment clears, your insurance or takaful policy is issued and a confirmation is sent to your email, including a screenshot of your updated road tax status in MyJPJ where applicable.

If a payment fails, no policy is issued and you can simply try again with the same or a different method. For methods that take longer to verify (like JomPAY), our team manually checks and confirms once the funds arrive, usually within the same working day.

Yes. If one method doesn't work for you, go back to the payment step and choose another option. Your renewal details are saved, so you won't need to start over.

Ready to renew now?

Get an instant insurance, takaful and road tax quote in minutes. Pay with whichever method suits you at checkout.

Not ready yet?

Set a free reminder and we'll WhatsApp, SMS and email you before your insurance or road tax expires, so you can pay when the time is right.

Payments are processed securely. See our Refund Policy for cancellation terms.