By PIAM, Persatuan Insurans Am Malaysia
24 Hour Accident Assist Contact Centre
A single helpline covering all insurance and takaful brands in Malaysia. Available any time, any day.
Call now1-300-22-1188
24 hours, 7 days a week
In an accident? One number.
Free to call. Covers all insurance and takaful brands in Malaysia.
What they help with
- Towing services to approved workshops
- Guidance on making a motor insurance claim
- Basic and common enquiries about motor policies
- Operated 24 hours daily by trained customer service officers
Emergency information they provide
- Nearest hospital to your location
- Nearest police station
- Nearest fire station
- Nearest approved workshop
After an accident
Stay calm. Stay safe.
Move to a safe location if possible. Switch on hazard lights. Do not move seriously injured persons.
Call 1-300-22-1188.
The Accident Assist team will guide you through towing, claim procedures, and locate nearby emergency services.
Make your report.
File a police report within 24 hours. Contact your insurer or takaful operator to initiate the claim.
Covered before the accident matters too.
Policy issued the moment payment clears. Roadtax updated in MyJPJ with email confirmation from our team.