Introducing Accident Assist, a new public service provided by the Malaysian insurance and takaful industry to members of the public who are seeking immediate roadside assistance in the event of a road accident. Accident Assist will also respond to basic or common enquiries relating to motor policies. It is a dedicated tele-service line manned by customer service officers operating 24 hours daily.

Accident Assist aims to improve the overall process following a road accident by providing road accident victims with timely roadside assistance and objective guidance on making a motor claim.

Accident Assist is managed by general insurers and operated by Telekom Malaysia.

Accident Assist can help you with these: 
• 24 hours / 7 days a week helpline 
• Guide you to obtain towing services to approved workshops 
• Provide information and answer basic or common enquiries which you may have on making a motor claim 
• Provide relevent information should you be involved in a road accident such as: 
- nearest hospital to you 
- nearest police station to you 
- nearest fire station to you 
- nearest workshop to you

Dial: 1-300-22-11-88